Documentation Specialist

Cycorp is seeking a Technical Writer and Documentation Specialist for a 6-month contract, with possible extensions, to design and author commercial grade technical documentation for the Cyc system.  The target audience for this documentation will be software system developers, knowledge modelers, and system administrators.  The required documentation includes:

  • architectural overviews

  • API documentation and programming guides

  • application development tutorials

  • knowledge modeling guidelines

  • knowledge modeling tutorials

  • user interface guides and walkthroughs

  • system installation and administration guides

In addition to authoring the above documentation, you will be responsible for establishing an authoring and version management workflow, selecting documentation tools, as well as designing documentation templates and standards.  You will need to work closely with a range of Cyc system developers, ontologists, and application developers in order to acquire the subject matter for the documentation.


Minimum qualifications

  • BA/BS degree or equivalent practical experience
  • Proven track record of researching and writing effective documentation for software systems users and application developers
  • A proven ability to interact closely with software development and product management teams
  • Proficiency with HTML and CSS

Desired qualifications

  • Proficiency with at least one CMS, preferably Drupal
  • Experience producing multi-media (including video) tutorials
  • Experience promoting tutorial material over social and developer media
  • Sufficient skill with word, mediawiki, bugzilla, Google docs and Jira to be able to extract existing documentation from those forms
  • Ability to be self-directed and manage multiple competing priorities
  • Desire (and abiltiy) to bring sanity to chaos
Austin, TX, USA
Position Type: